Shipping & Returns

 

Shipping Within the USA

SneakPeek® Standard

  • Your test kit is sent to you via USPS 1st class mail, which takes 2-3 business days2. You will receive tracking information when your kit is mailed from SneakPeek.
  • Return shipping to SneakPeek Labs is included. It is sent via USPS Priority Mail, which takes 2-3 business days2. Remember to take a picture of your return tracking label prior to mailing, and you can track your package’s return through the USPS site.

SneakPeek® FastTrack

  • Your test kit is sent to you via USPS Priority Mail Express, which takes 1 business day2. You will receive tracking information when your kit is mailed from SneakPeek.
  • Return shipping to SneakPeek Labs is included. It is sent via USPS Priority Mail Express, which takes 1 business day2. Remember to take a picture of your return tracking label prior to mailing, and you can track your package’s return through the USPS site.

Monday-Friday: Orders received after 3pm Pacific will ship the next business day.

Saturday: Orders received after 2pm Pacific will ship the next business day.

Sunday and USPS Postal holidays: Orders placed these days will ship the next business day.

 

Shipping To and From Canada

  • Your test kit is sent to you from a fulfillment center in Canada and will arrive within 1-2 business days2. You will receive tracking information when your kit is mailed.
  • Return shipping to SneakPeek Labs is included. It is sent via Canada Post Expedited Parcel to a freight forwarder located in Canada, which takes 1-3 business days2. You’ll receive tracking information when the package is mailed. The freight forwarder ships your package to SneakPeek Labs in the US, which takes another business day2. We apologize, no tracking information is available for this portion of the return at this time.

 

Shipping To and From the UK

    • Your test kit is sent to you from a fulfillment center in the UK and will arrive within 1-2 business days2. You will receive tracking information when your kit is mailed.
    • Return shipping to SneakPeek Labs is included. It is sent via Royal Mail to a freight forwarder located in the UK, which takes 1 business day2. The freight forwarder ships your package to SneakPeek Labs in the US, which takes another business day2. We apologize, no tracking information is available for the return shipment at this time.

 

2Subject to mailing prior to daily postal cut-off and proximity to SneakPeek Labs or freight forwarder.