Return policy

FREE 30-DAY RETURNS

New to SneakPeek and want to make sure the product is right for you? We completely understand. If you change your mind about taking SneakPeek Gender or SneakPeek Traits, even after opening the box, you can initiate a return within 30 days of your original order on SneakPeektest.com. Just send the unopened or opened kit back to us, and we’ll refund your full purchase price. Return shipping is FREE!

  • Returns must include all original components
  • Initiate a return prior to sending your kit back to SneakPeek, so the team can send you a free shipping label
  • Gender or Traits kits for which test results have been provided cannot be returned

When you initiate a return, we’ll send you a free return label to use within 1 business day. Once we receive your returned kit, we’ll credit your original method of payment within 2 business days. Depending on your method of payment, please allow an additional 7-10 business days for the credit to post back to your account.

Purchase SneakPeek Gender at a retail store? Return your purchase directly to the store for a refund under the terms of their return policy. If you have any questions, contact our Customer Care team.