Privacy Policy

Last update: May 25, 2018

The purpose of this Privacy Policy is to disclose to you what information we may collect on Gateway Genomics, LLC (“Gateway”) website(s), how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you may have regarding our collection, use, and disclosure of such information.

Gateway created this privacy statement in order to demonstrate a firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this website. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.

We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us, and to assist you in making informed decisions when using our website.

This policy will be continuously assessed against new technologies, business practices and our customers’ needs.

The following outlines Gateway’s Privacy Policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience. By visiting Gateway’s website(s), you are agreeing to the policies detailed below.

Information We Collect

In order to serve you better, Gateway collects and stores your personal information when you: (i) create an account on our website; (ii) sign up to be notified of special deals like discounts and exclusive offers. When creating an account, we ask you for your first and last name, your e-mail address, a password, and perhaps some other similar information. We also collect payment information for purchases made on our website, including bank account or payment card numbers, billing information and other payment processing information needed to compete a transaction.

Information We Automatically Collect

We and our third-party service providers, including analytics providers and third-party content providers or advertising partners, may automatically collect certain information whenever you access and use the Services. This includes:
• Usage information, such as your interaction with the website, how you found our website, what pages on our website you have viewed, and other actions;
• Device information, such as when and how you’ve used the website, your IP address, what other websites you have viewed or engaged with, the frequency with which you visit this website.

How We Use Information We Collect

We collect, store and process your information to provide services, improve your experience with our products and this website, and ensure a safe experience. We may use your information to: provide you customer service; operate and improve user experience with this website; send you promotional offers, marketing, and other information from Gateway Genomics, or our partners, that is relevant to your interests; personalize and improve advertising; or enable the processing of transactions.

We will retain your information while it is necessary and relevant to our operations. If you wish for us to delete any personal information we have collected from you, please contact us at [email protected]. Please note that to stay in compliance with our legal obligations and our Terms of Service we may be unable to delete information.

Withdrawing Consent

Where you have provided your consent to the processing of your personal information by Gateway you may withdraw your consent at any time by changing your account settings or by sending a communication via email to [email protected], specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

How We Protect Your Information

We have taken reasonable security measures to protect your information from unauthorized access. However, as any information stored on the internet is never 100% secure, we cannot guarantee absolute security of your transmissions and information.

How We Use Your E-Mail Address and Phone Number

Your privacy is important to us. Gateway Genomics, LLC, does not sell or rent any customer information to any third parties. Your e-mail address is used to create and identify your account on our website. Your email address and phone number are also used to correspond with Gateway. We may send out e-mail or SMS notifications on products, specials or other information we feel would be useful to you. You may opt out of this at any time at the bottom of any email sent to you, or by replying “stop” to our text messages. Our website uses cookies to help keep track of items you put into your shopping cart (including when you have abandoned your cart), and this information is used to determine when to send cart reminder messages via SMS.

Does Gateway use “cookies”

Yes. A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer’s browser. The cookie holds information a site may need to personalize your experience and to gather website statistical data, such as which pages are visited, the internet provider’s domain name and country that our visitors come from and the addresses of the sites visited immediately before coming to and immediately after the websites. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your “click stream” activity (i.e., the paths taken by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you.

Compliance with Law, Responding to Legal Requests, and Protection of our Rights.

Gateway may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Gateway, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with customers, or (v) to protect the rights of Gateway, its employees, its customers, or members of the public.

Service Providers

Gateway uses a variety of third party service providers to help us provide services related to the Gateway Platform and payment services. Service providers may be located inside or outside of the European Economic Area (“EEA”).
For example, service providers may help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention, and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of the Gateway websites through third party platforms and software tools (e.g. through the integration with our APIs), or (vi) provide customer service, advertising, or payments services. These providers have limited access to your information to perform these tasks on our behalf and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy.
Gateway may need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.

Social Media Platforms

Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest to you.
The social media platforms with which we may share your personal data are not controlled or supervised by Gateway. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.
Please note that you may, at any time ask Gateway to cease processing your data for these direct marketing purposes by sending a request by e-mail to [email protected].

Special Note About Children

Children are not eligible to use our services unsupervised, and we ask that children (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.

Acquisition or Changes in Ownership

In the event that the website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
We may change this Privacy Policy from time to time. If/when changes are made to this Privacy Policy, we will email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
We Thank You for your Business.
The SneakPeek Team

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